Deputy Sheriff Los Angeles County Sheriff's Department Jose L. De La Cruz has over 18 years of public safety experience. He has been a police officer for the Compton Police Department and the Los Angeles County Sheriff's Department. He is currently a patrol Deputy overseeing several Sheriff Security Officer's, providing law enforcement duties for the Department of Public Social Services and Department of Mental Health. Jose has worked custody, patrol and assisted in developing a curriculum for the Department of Homeland Security on Behavior Assessment. Jose also assisted in development and curriculum design on a national curriculum for the Department of Homeland Security, Office of Grants and Training. The purpose of the program was a Weapons of Mass Destruction, national training program for non-sworn transit security personnel (Terrorism Awareness: Protecting the U.S. Public Transportation System). Jose's responsibilities included writing a detailed curriculum, authoring proposals, work plans and networking with a multitude of agencies, governmental and private alike. Jose was also part of a Special Problems Unit, targeting crimes against the Metropolitan Transportation Authority, specifically the investigation, interviewing, identification and apprehension of graffiti taggers. He also handled and conducted numerous criminal investigations in various types of crimes, ranging from Criminal Homicide to Petty Theft while assigned to patrol. Jose is a graduate of the POST Instructor Development Institute (IDI) Levels 1-3. He is a certified Analytic Interviewing Trainer, a general instructor for Center for Domestic Preparedness, and a general instructor for California Specialized Training Institute
Robin served thirty years within the Metropolitan Police Service London UK [as a New Scotland Yard Detective] : his main experience being the investigation of major crimes and homicide. Supervising teams of Detectives and case managing many murder enquiries he also performed the role of Office Manager in a busy Major Incident Room [Overseeing sixteen concurrent investigations]. As a qualified trainer he became the lead instructor at the New Scotland Yard Detective Training School [2009 wrote the Specialist Interviewing Course for advanced interviewers in Homicide, Rape, Hi -Tech Crime and Terrorism]. He specialized in interviewing, investigation skills and a key part of the investigative criminal law [Criminal Procedure and Investigations Act 1996]. He later took on a national role as the lead investigative interview training coordinator for the United Kingdom. His role was to support and design training materials for the 43 forces of England, Wales & Scotland. He has also applied his skills to the private sector and secured a contract with the Oracle Corporation and was an approved training supplier for over five years teaching various business groups [Sales teams, HR through to Vice Presidents] both in interviewing and negotiation skills with a hostage negotiator. He received advanced interview training in the U.K. by the Institute of Analytic Interviewing [IAI] and has since become a member of their organization; fusing the best learned skills of the U.K. and the USA to provide a unique interviewing course experience. He has taught on many occasions to a variety of customers in the US as one of the IAI approved trainers. Privately he has trained police forces from around the world from The Caribbean, Central Europe and the Middle East. As an experienced trainer he believes the importance is not just the subject material but how it is taught and whether it is practically adaptable to the customer's line of work or indeed their private lives for effective communication and listening are truly life skills. He seeks to continually improve training materials and examples in order to make the learning experience one that proves to be transformational for the delegates.
Randy Marcoz is a retired Army lieutenant colonel. He served in the Army for 20 years as an intelligence/counterintelligence officer. He completed a post graduate program in strategic intelligence and holds an MS in forensic psychology. Randy is also a certified Master Practitioner of the Myers-Briggs Type Indicator. He created the Intelligent Communication approach, based on his education and experience, to help people develop communication skills to better connect with people and become more compelling in their interactions. He has been providing Intelligent Communication training and services to government and corporate clients for the past ten years.