Black Hat Europe 2012 //registration terms
Grand Krasnapolsky Hotel
mar 14 - 16
Black Hat Europe 2012 Registration Terms & Conditions
We strongly advise that you print this page and keep a copy for your records. Once you have completed your registration, please read your Order Confirmation email and Receipt to make sure that you have been registered for the correct class BEFORE the start of the conference. If you find that you have been registered for the incorrect class, you must contact us by Feb 1 in order for us to move you to the class you originally wanted to be in (space pending). We cannot move you to another class after Feb 1 however, you may ADD a class. Please read the TRAINING CLASS CHANGE REQUEST policy below.
All persons on the conference floor must have a badge visible on their person at all times. Spouses, friends, peers, etc are not granted access to the show floor without a badge. If you wish for them to accompany you to any of the conference events including meals, reception, breaks or sessions, you must register them and pay the appropriate fees. Lost, misplaced, stolen, forgotten badges will incur a replacement fee of € 360.
Workshops offered during the Briefings have limited seating in the rooms and are first come, first served. Standing room is not allowed in these sessions.
- Once you submit your registration you are not entitled to a refund.
- Fees are non-refundable after February 15, 2012.
- All lunch and reception tickets are non-refundable.
- Paid registrants who do not submit a Registration Cancellation Form by February 15, 2012, fail to send a substitute, or do not attend the conference forfeit their entire registration fee.
- Registrants who must cancel may substitute another person by submitting a Substitution Request Form. Please see the section on SUBSTITUTIONS.
- Individuals are responsible for canceling their own hotel and travel reservations. Black Hat does not accept liability for hotel or travel costs.
- Paid registrants who cancel and do not substitute another person will receive a refund less a € 230 processing fee if notification is submitted in writing via a completed Registration Cancellation Form on or before February 15, 2012.
- If you cancel and re-register, your new registration will reflect the current pricing as of the date of your final registration. Earlier registration pricing will not be honored.
- If you have erroneously registered twice for the same event (e.g. twice for the Briefings or same training class), you must submit a Registration Cancellation Form immediately and no later than February 15, 2012 or you will be responsible for the costs of both registrations.
- Failure to attend the conference without written notification as detailed above prior to the start of the course will be considered a "No Show" and will result in forfeiture of fees paid in full.
- If you register, have not paid, and do not cancel your registration by February 15, 2012, your registration may be automatically cancelled on February 16, 2012. If you do not respond to Black Hat attempts to contact you regarding the status of your payment, your registration will be cancelled. You will receive notification of your cancelled registration via email.
- If you have already registered and paid your registration in full, you are not eligible for a discount if your organization also submits and qualifies for a group registration at a later date. You may cancel your registration minus the € 230 registration fee by February 15, 2012 if you wish to partake in your organization's group registration.
- Black Hat reserves the right to cancel your duplicate or unpaid registrations without notice.
// Download the Registration Cancellation Form »
CONTINUING EDUCATION CREDITS:
Continuing Professional Education Credits (CPE) for those who are certified through ISC(2):
- 16 CPE units for the two day briefings
- 8 CPE units for each single day training session
- 16 CPE units for each two day training session
- 32 CPE units for each four day training session
- 8 CPE units for the Executive Briefings event
- Special service for CISSPs and SSCPs: Black Hat will automatically forward your earned CPE units to ISC2 upon completion of training, thirty days after the event has ended. Please provide your certificate number on the online registration form.
Each paid Briefings registrant will receive a Conference Proceedings CD containing submitted conference materials.
Group discounts are available for groups of 6 or more attendees registered and paid at the same time. Please see our Group Registration page or email [blackhatregistration at ubm.com] for more information.
- Group registration requests are not available after February 1, 2012.
- We cannot retroactively apply a discount to a group if they have registered as individuals.
- ALL groups wishing to apply for a group discount must contact the conference administrator [blackhatregistration at ubm.com] PRIOR to registering online.
- If you have already registered and paid in full your registration, you are not eligible for a discount if your organization also submits and qualifies for a group registration. You may cancel your registration minus the € 230 registration fee by February 1, 2012 if you wish to partake in your organization's group registration.
LETTERS OF INVITATION:
If you require a Letter of Invitation to attend this event, you must select "Letter of Invitation" on the on-line Registration form. Letters of Invitation are usually only required by foreigners who must obtain a VISA in order to attend the conference.
- All persons who require a Letter of Invitation to attend the conference must be registered and paid in full.
- Letters of Invitation will only be issued to the registrant and only after the registration is paid in full.
- Letters of Registration are only issued in the name of the registrant and will be sent via Fed Ex.
- If you require a Letter of Invitation, please indicate this on the online registration form. Additional fees apply.
- Letters of Invitation will not be sent until January 1, 2012
- All requests for a Letter of Invitation must be received no later than February 15, 2012.
- Additional documentation may be required in order to complete the letter of invitation and verify your payment. Failure to provide the requested documentation by the specified date may result in the fees previously paid being reversed or returned.
Letters of Invitation are only good for the person stated on the letter and will not allow an additional person or guest entrance to the conference. All additional persons must register and pay the required fees.
All fully paid training and briefings delegates will receive continental breakfast, lunch and two coffee services per day of paid attendance.
Fees are non-refundable for any of the meal functions, regardless if you participate or not. We do our best to fulfill special meal needs and requests however we cannot guarantee that we will be able to meet them.
All meal and reception only tickets are non-refundable.
Full paid Briefings delegates receive lunch on each day and entrance to the reception on the evening of Day 1. You do not have to purchase additional tickets for yourself if you are a paid Briefings delegate.
If you would like a non-Briefings registered person to attend the luncheons or reception with you, you may purchase additional meal and reception tickets. The meal and reception only tickets WILL NOT allow the person to attend any of the sessions nor will it allow them to be on the conference floor during the sessions. If you wish for them to attend a session, partake in the breaks or be on the conference floor at any other time, you must purchase a full Briefings registration.
All persons on the conference floor must have a badge visible on their person at all times. Spouses, friends, peers, etc are not granted access to the show floor without a badge. If you wish for them to accompany you to any of the conference events you must register and pay the associated fees.
Outstanding balances are due at the start of the conference. Admission to the training and briefings will not be allowed and registration credentials will not be issued until all fees have been paid in full. Black Hat reserves the right to cancel your training registration if we do not receive payment by February 15, 2012.
EIN/TIN: 11-2240940; Dun and Bradstreet: 06-592-6420
UBM LLC VAT #: NL 8176.85.753.B.01
Wire Transfers: If you are paying by check or wire transfer, please note that payment in full needs to reach Black Hat no later than February 15, 2012 or your training and briefings registration may be cancelled and the seat given to a paid registrant. You will be notified in the event of this happening. Please forward a copy of the SWIFT receipt and the Wire Transfer form once the funds have been sent.
Credit Cards: We accept Mastercard, Visa & American Express. All credit cards are processed at the time of your registration.
Credit Cards - Change of Payment: If the credit card you provided us with has been successfully charged and you request that a different card be charged, you will incur a € 75 administration fee.
Checks: If your check is returned to us as unprocessable, you will incur a € 40 check handling fee and must provide payment in the form of a Certified Check or US money order. You will be notified in the event of this happening.
All checks should be endorsed to: Black Hat - UBM LLC
Checks should be mailed to:
Black Hat Europe 2012
Black Hat Registrations
303 2nd Street Suite 900 South Tower
San Francisco, CA 94107
Government Terms: The following recognized federal government payments via GETA Request, SF1449, SF182. Government contractors or those who are employed by companies under government contract ARE NOT ELIGIBLE for payment under government terms. All registrants who select payment via Government Terms must forward copies of the appropriate paperwork detailing budgetary approval, including a valid PO Number and signature, to us in order to confirm reservation of your registration.
Registrants who do not forward the appropriate paperwork within two business days of making the registration will have their registration deleted.
Purchase Order: Purchase Orders are NOT ACCEPTED for this event. You may request an invoice but Black Hat does not agree to any terms of purchase orders UNLESS you fall under "Government Terms".
ALL PAYMENTS ARE DUE BY FEBRUARY 15, 2012 OR YOUR REGISTRATION WILL BE CANCELED. IF YOU ARE REGISTERED FOR A TRAINING CLASS, YOUR SEAT WILL BE RELEASED TO A PAYING DELEGATE.
Declined Credit Card Transactions: If your credit card is declined, DO NOT make a second registration or register multiple times. Those who do will be charged a € 230 administration fee per declined transaction. This is called the Registration Cancellation Administration Fee. If your credit card is declined, please contact your credit card company first to inform them of the issue and contact us at +1 866 203 8081 (GMT-8) after you have spoken to the credit card issuer.
Promo codes are only applicable to registrations that are completed online. Only one promo code may be applied to an individual registration. Promo codes may not be combined. Promo codes must be applied at the time of registration. Promo codes
Receipts are auto generated from the system once your registration is completed and paid in full. Receipts will be sent via email to the REGISTRANT'S primary and secondary (if provided) email address.
Refunds will only be given if a Registration Cancellation Request Form is completed and returned by June 15, 2012.
- Credit Cards: Refunds for credit card payments will only be to the original card charged.
- Checks: Payments made via check will be refunded with a check. Check refunds will be issued NET 45 from the date of receipt of a completed Registration Cancellation Request Form and a completed W9.
- Wires: Payments made via wire will be refunded via bank wire. Wire refunds will be issued NET 45 from the date of receipt of a completed Registration Cancellation Request Form and a completed W8.
- All refund requests must be accompanied by a completed Registration Cancellation Request Form and either a W8 for international bank wires or a W9 for US Corporate check refunds.
Substitutions, including those made on site, are allowed with the written permission of the original registrant. You may submit your request via e-mail or fax by completing the Substitution Request Form.
If you find that you have registered yourself for the incorrect class, you must contact us by February 1, 2012 in order for us to move you to the class you originally wanted to be in (space pending). We cannot move you to another class after February 2, 2012.
A substitution is a straight transfer of registration credentials.
- If your substitution requires us to process a new payment (change in credit card, additional class fees), this is considered a NEW registration and the person will be required to complete the on-line registration form and billed for all applicable registration fees.
- If your substitution requires a training class change, this is considered a NEW registration and the person will be required to complete the on-line registration form and billed all applicable registration fees.
TRAINING CERTIFICATES OF COMPLETION:
If you do not receive a Training Certificate of Training, you must request your certificate no later than 48 hours after the end of the conference or you will not receive one. Black Hat does not replace lost, stolen or misplaced Certificates of Completion.
TRAINING CLASS CANCELLATIONS BY BLACKHAT
If Black Hat is forced to close a training class due to low enrollment, you have the following options:
- receive a refund your monies in full should you choose to cancel your training - you will not be assessed an administrative fee.
- move to another class if there is space in the class. You should complete the form that was sent to you via email and return it as directed on the form.
- Please note that if the newly selected course is more expensive then you must pay the difference. If the newly selected course is less expensive, you will be given a refund for the difference in the original payment instrument.
You will not receive a refund for the entire conference should you choose to cancel your entire registration. You will only receive a refund for the cancelled class. If you wish to cancel your entire registration, please complete the Registration Cancellation Form.
TRAINING CLASS CHANGE REQUEST:
If you wish to change classes, you must submit the Training Class Change Request Form by February 1, 2012. You will be billed the difference in the class cost. All outstanding fees must be paid in full by February 15, 2012.
- If you are owed a refund for the difference of the class cost, you will be sent a refund via the same method of payment.
- Class change requests will not be accepted after February 1, 2012.
- All trainers are paid per student registered for the class and it would be unfair to the trainers to change their expected enrollment once we have guaranteed them a certain number of students.
You are registered only for the training class you selected. In order to change classes, you must complete the Training Class Change Request no later than February 1, 2012 space pending. After this date, we cannot change your training class unless it has been cancelled.
Please Email your request to: [ blackhatregistration at ubm.com ]. Class space for the training is extremely limited and we have sold out in years past so there is no guarantee that space will be available in the class you are requesting.
TRAINING CLASS RESERVATIONS:
All training course seats are first come, first paid. The only way to hold a seat in a training course is to be paid in full at the time of your registration. Black Hat reserves the right to cancel your unpaid registration without notification in order to guarantee the seat to another delegate.
2011 © Black Hat EUROPE 2012 Registration Terms and Conditions
All inquiries, correspondence and issues related to conference registration should be directed to Black Hat via email [blackhatregistration at ubm.com]
In the event you need immediate assistance our registration team can be reached via phone:
toll-free phone: 866.203.8081