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October 23-26, 2023 Metro Toronto Convention Centre

Registration Terms & Conditions

Overview

Once you have completed your registration, please read your Registration Confirmation email to make certain that you have been registered for the correct class BEFORE the start of the conference. If you find that you have been registered for the incorrect class, you must contact us by September 22, 2023 in order for us to move you to the class you originally wanted to be in (space pending). We cannot move you to another class after September 22, 2023; however, you may ADD a class. Please read the Training Class Change Request policy below.


Audio & Video Recordings

Attendees are not permitted to record or publicize any of the content presented at SecTor.


Cancellation Policy

  • All fees are non-refundable after September 22, 2023.
  • Paid registrants who do not submit an email request to sector@informa.com by September 22, 2023, fail to send a substitute, or do not attend the conference forfeit their entire registration fee.
  • Registrants who must cancel may substitute another person by submitting an email to sector@informa.com. Please see the section on Substitutions.
  • Individuals are responsible for canceling their own hotel and travel reservations. SecTor does not accept liability for hotel or travel costs.
  • Paid registrants who cancel and do not substitute another person will receive a full refund less a 6% processing fee if notification is submitted in writing via sector@informa.com on or before September 22, 2023.
  • If you cancel and re-register, your new registration will reflect the current pricing as of the date of your final registration. Earlier registration pricing will not be honored.
  • If you have erroneously registered twice for the same event (e.g. twice for the Briefings or same Training class), you must submit an email to sector@informa.com immediately and no later than September 22, 2023 or you will be responsible for the costs of both registrations.
  • Failure to attend the conference without written notification as detailed above prior to the start of the course will be considered a "No Show" and will result in forfeiture of fees paid in full.
  • If you register, have not paid, and do not cancel your Trainings registration by September 22, 2023, your registration may be automatically canceled. If you do not respond to SecTor attempts to contact you regarding the status of your payment, your registration can be canceled. You will receive notification of your canceled registration via email.
  • SecTor reserves the right to cancel your duplicate or unpaid registrations without notice.

Badge and Lanyard Policy

Your badge and lanyard must be worn, and visible, at all times during SecTor, and are required to gain access to the event, all event spaces, and the Networking Reception and Party.


Code of Conduct

SecTor believes our community should be open for everyone. As such, we are committed to providing a friendly, safe and welcoming environment. By participating you agree to abide by the Code of Conduct, which can be viewed here.


Continuing Education Credit

SecTor provides Continuing Professional Education (CPE) credit for those who are certified through ISC2:

  • One per conference hour for Briefings and one per hour for Trainings and the Cloud Security Summit

You can request CPE credits by entering your certificate number on the online registration form.

Special service for CISSPs and SSCPs: SecTor will automatically forward your earned CPE credits to ISC2 upon completion of the course, within 30 days after the event has ended.

CPE is a globally recognized standard unit of measure for continuing education for security professionals. Please see ISC2 for more information regarding the certification process. Please note SecTor does not maintain records of earned CPE credits; it is the responsibility of the student to maintain his or her own record.


Payment

Outstanding balances are due at the start of the conference. Admission to Briefings and Trainings will not be allowed and registration credentials will not be issued until all fees have been paid in full. SecTor reserves the right to cancel your registration if we do not receive payment by September 22, 2023. All pricing is listed in Canadian Dollars (CDN).

EIN/TIN: 11-2240940; Dun and Bradstreet: 06-592-6420

Wire Transfers: If you are paying by wire transfer, please note that payment in full needs to reach SecTor no later than September 22, 2023 or your registration may be cancelled and the seat given to a paid registrant. If you have registered for any pass which includes a Trainings program, your payment is required within 2 weeks from the date of your registration. If no payment is received within the two week timeline, you will be dropped from the Trainings. You will be notified via email in the event of this happening. Please forward a copy of the SWIFT receipt and wire transfer form to sector@informa.com.

Credit Cards: We accept MasterCard, Visa, and American Express. All credit cards are processed at the time of your registration.

Purchase Orders: Purchase orders and Government Terms are not accepted for this event.

ALL PAYMENTS ARE DUE BY September 22, 2023 OR YOUR REGISTRATION WILL BE CANCELED. IF YOU ARE REGISTERED FOR A TRAINING CLASS, YOUR SEAT WILL BE RELEASED TO A PAYING DELEGATE.


Privacy Statement

For information about our privacy policy, go to www.blackhat.com/html/privacy.html

All inquiries, correspondence and issues related to conference registration should be directed to SecTor via email: sector@informa.com

In the event you need immediate assistance our registration team can be reached via
Phone: +1.866.203.8081


Program Changes

SecTor reserves the right to make changes in the conference program, Trainings, Speakers, or to cancel programs should the enrollment criteria not be met or when conditions beyond our control prevail. All conference sessions are filled on a first-come, first-seated basis.


Promo Codes

Promo codes are only applicable to registrations that are completed online and applied at the time of registration. Only one promo code may be applied to an individual registration. Promo codes may not be combined and may not be applied retroactively.


Refunds

In order to receive a refund, all refund requests must be submitted by September 22, 2023 and will incur a 6% processing fee. Submit your refund request to sector@informa.com.

Credit Cards: Refunds for credit card payments will only be to the original card charged.

Wires: Payments made via bank wire will be refunded via bank wire and issued net 45 from the date of the refund submission.


Substitutions

Substitutions, including those made on site, are allowed with the written permission of the original registrant. You may submit your request via email to sector@informa.com

A substitution is a straight transfer of registration credentials.

If you find that you have registered yourself for the incorrect class, you must contact us by September 22, 2023 in order for us to move you to the class you originally wanted to be in (space pending). We cannot move you to another class after September 22, 2023.

If your substitution requires us to process a new payment (change in credit card), a 6% processing fee will apply to the amount credited back to the original registrant. An invoice will be provided once the substitution has been made for payment of applicable registration fees.

If your substitution requires us to process a new payment (change in credit card, additional class fees), the person will be required to email sector@informa.com and billed for all applicable registration fees.

If your substitution requires a Training class change, the person will be required to email sector@informa.com and billed all applicable registration fees.


Tax Invoices

Tax invoices are auto generated from the registration system once your registration is completed and paid in full. Tax invoices will be sent via email to the registrant's primary and secondary (if provided) email address. Tax invoices are sent from sector@informa.com.


Training Certificates of Completion

SecTor now issues all Training Certificates of Completion in digital format. Digital credentials provide a more sustainable, verifiable and secure pathway for SecTor Training attendees to share their achievements.

Two-day and Four-day SecTor Trainings participants will be issued a digital Certificate of Completion. Certificates will be sent to the email address associated with the attendee registration. Certificates will not be issued to attendees not physically present at their registered Training course.

For any questions or issues with your certificate, please contact: certificates@blackhat.com


Training Class Cancellations by SecTor

In the event that a Training is canceled due to a Trainer cancelation, enrollment criteria not being met or other reasons beyond our control, we will contact you immediately to make an alternate selection.

If SecTor is forced to close a Training class, you have the following options:

  • Move to another class, space pending. You should complete the form that was sent to you via email and return it as directed on the form. Please note that if the newly selected course is more expensive, you must pay the difference. If the newly selected course is less expensive, you will be issued a refund for the difference in the original payment instrument.
  • Receive a full refund if you choose to cancel your Training – you will not be assessed an administrative fee.

Training Class Change Request

You are registered only for the Training class you selected. In order to change classes, you must email sector@informa.com no later than September 22, 2023 space pending. After this date, we cannot change your Training class unless it has been cancelled.

If you are owed a refund for the difference of the class cost, you will be sent a refund via the same method of payment.

If additional payment is required, you will be billed the difference in the class cost. All outstanding fees must be paid in full by September 22, 2023.

Please email your request to: sector@informa.com. Class space for the Training is extremely limited and we have sold out in years past. There is no guarantee that space will be available in the class you are requesting.


Training Class Reservations

Registering without payment will not reserve or hold a seat in a Training course, all Training course seats are first-come, first-paid. Payment for any pass which includes a Training class must be paid within 2 weeks from the date of the original registration date. SecTor reserves the right to cancel your unpaid registration without notification in order to guarantee the seat to a paid delegate.